Sprays & Cleaners
Due to the nature of these products, all sales are final.
We’re unable to accept returns on opened or used items for hygiene and safety reasons.
If Something Arrives Damaged
If your glass bottle arrives cracked or damaged in transit, please reach out within 48 hours of delivery with a photo.
Email: hello@creative-reiki.com
We’ll take care of it with a replacement or shop credit.
On Scent & Personal Preference
Scent is personal—and sometimes what feels right in theory lands differently in a space.
If a blend isn’t the right fit, we encourage you to repurpose it (linen spray, smaller room) or pass it along to someone who might love it.
Refunds aren’t offered based on scent preference.
On Crystals
Each bottle is infused with genuine gemstones.
As natural elements, variations in size, shape, and colour are part of their character—not imperfections.